Neptune Resort, Mermaid Beach

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Key details

About the Resort

32 Surf Parade, Mermaid Beach, Australia, 4218

Steps from the beach

Great

8.5

8.9

/10

4.1

Loved by guests

Spacious rooms
Perfect location
Friendly staff
Heated outdoor pool
Clean amenities

"Fabulous clean pool with lots of lounge chairs around pool."

Carolyn from Australia

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"Great location with just a short walk to the beach and Pacific Fair shopping centre."

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"Washing machine and dryer a nice bonus."

Kevin from Australia

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Neptune Resort Broadbeach - Apartments near The Star Casino

Neptune Resort Broadbeach offers apartments in Broadbeach, placing guests near The Star Casino and the Gold Coast Convention and Exhibition Centre. The hotel provides access to Broadbeach's parks, eateries and markets. Dining options include Tom's Cafe, serving breakfast and lunch. Leisure amenities include seasonally heated swimming pools, a sauna, steam room, fully equipped gym, in-house theatre, and tennis court. A tour desk is available for booking tickets to Gold Coast theme parks like Dreamworld and Wet 'n' Wild Water World. Free 300mb of high-speed Wi-Fi is offered, with unlimited Wi-Fi in the foyer and around the pool. The Gold Coast Highway offers bus transport, and trams are available every 7 minutes during the day and every 15 minutes after 7 PM.

Additional perks

BBQ facilities

Free on-site undercover parking

Vending machine

Luggage storage

Onsite Café - Tom's Cafe

Broadbeach location, with white sandy beaches, parklands, playgrounds, entertainment, and dining options

Close proximity to Pacific Fair Shopping Centre, Dracula's Cabaret Restaurant, and award-winning restaurants

Easy access to Gold Coast theme parks (Movie World, Dreamworld, Sea World, Wet' n'Wild, Currumbin Wildlife Sanctuary)

Rooms

Neptune Resort offers 1, 2 & 3-bedroom self-contained apartments and 2-bedroom penthouses. Many apartments feature ocean views. All apartments are air-conditioned and include a seating area with a TV, laundry facilities, and a kitchen with a dishwasher and microwave. The 2-bedroom ocean view penthouse features a lofted master bedroom and an ensuite with a triangular corner spa bath. Each apartment includes a balcony.

Other conveniences

King-size beds

Linen, crockery, and cutlery

Foxtel

Washing machine and dryer

Full kitchen facilities

Essentials starter pack on arrival

Separate shower & bath

Hairdryer

Iron & ironing board

Refrigerator - full size

“This property excels with its prime position near Pacific Fair and Broadbeach, making local exploration effortless; the apartments themselves are well-equipped for longer stays, offering practical amenities like in-unit laundry. In my opinion, the location and self-sufficiency make it a practical choice for independent travellers.”

James DavidEditor-in-Chief at Toresort

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Highlights from guests

Guest ParkingStress-Free Parking

Free parking in the garage! Finding a spot was never an issue, making day trips easy and convenient.

Hans from Austria

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DiningCoffee Shop Bliss

The coffee shop downstairs was a great start to the day. The food and coffee were both excellent.

Olivia from Australia

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Room FeaturesBalcony Views

The apartment was huge and included two balconies! The full kitchen had a large fridge and dishwasher.

Isabelle from Canada

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Spa & LeisurePool and Jacuzzi

The pool and jacuzzi were perfectly clean. They were ideal for relaxing after a day of shopping.

Kenji from Japan

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

1 Bedroom Apartment

2 persons

755 sq. feet

1 King-size bed

Shower

Heating

room details

2 Bedroom Ocean View Penthouse

2 persons

970 sq. feet

2 Single beds

Shower

Heating

room details

2 Bedroom Apartment

2 persons

915 sq. feet

2 Single beds

Shower

Heating

room details

1 Bedroom Superior Lower Level Apartment

2 persons

755 sq. feet

1 King-size bed

Shower

Heating

room details

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Price and Room Availability Calendar

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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

No smoking on site
Free Wi-Fi
Free parking
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Security
Luggage storage
Lift
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Fitness centre
Tennis court

Guest Parking

Electric kettle
Dryer
Cookware/ Kitchen utensils

Services

Tours/Ticket assistance

Dining

Outdoor dining area

Business

Fax/Photocopying

Children

Cots

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach access
Sun loungers
Garden area
BBQ facilities
Steam room
Jacuzzi

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Patio
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Washing machine
Free toiletries

Self-catering

Electric kettle
Dryer
Cookware/ Kitchen utensils

Media

Flat-screen TV

Room decor

Carpeted floor

Location

32 Surf Parade, Mermaid Beach, Australia, 4218

Map view

32 Surf Parade, Mermaid Beach, Australia, 4218

City landmarks

Casino

The Star Gold Coast

2000 ft

Event hall

Gold Coast Convention and Exhibition Centre

2600 ft

Landmark

SkyPoint Observation Deck

1.9 mi

Library

Broadbeach Branch Library

3000 ft

Landmark

Queensland Korean War Memorial

1.0 mi

Park

Kurrawa Pratten Park

3500 ft

Landmark

Kurrawa Park

3300 ft

Park

Ken Mansbridge Park

4100 ft

Park

Cascade Gardens

1.1 mi

Landmark

Go Ballooning

2300 ft

Landmark

Kokoda Memorial

2500 ft

Gallery

19 Karen Contemporary Artspace

2600 ft

Landmark

Broadbeach Park

4400 ft

Landmark

Lake Hugh Muntz

1.3 mi

Landmark

Les Rodgers Memorial Park

1.3 mi

Store

Blockbuster Kiosk Mermaid Beach Night Owl

1.1 mi

Nearby

Mall

Pacific Fair Shopping Centre

1200 ft

1 Hooker Blvd

Dracula's Cabaret Gold Coast

900 ft

Shopping Area

The Oasis Shopping Centre

2000 ft

Victoria Avenue Plaza

Rotary Carousel Broadbeach

1800 ft

Broadbeach

1100 ft

Park

Pratten Park

1300 ft

Shopping Area

Broadbeach Mall

1600 ft

Shopping Area

Oracle Boulevard

1100 ft

Store

Woolworths Oasis

1600 ft

Shopping Area

Niecon Plaza

1900 ft

Park

Paula Stafford Park

3000 ft

Park

Victoria Park

1900 ft

167 Old Burleigh Rd

Kids Playground Kurrawa

1500 ft

Amusement Park

Broadbeach Mall Charity Carousel

1800 ft

Restaurants

Hideaway Kitchen and Bar

600 ft

2657 Gold Coast Hwy Opposite Jupiters Casino

Mantra Sierra Grand

400 ft

22 Surf Pde

The Beach Hotel

800 ft

2663 Gold Coast Hwy

Fat Freddy's

800 ft

50 Surf Parade

Brio Emporium

800 ft

5/2623 Gold Coast Highway

Caffe Cherry Beans

800 ft

Hooker Boulevard Shop 1616

Sens Coffee Co

1000 ft

2669 Gold Coast Hwy

Food Quarter at The Star Casino

1700 ft

Gold Coast Hwy

Explore Mermaid Beach

Pacific Fair Shopping Centre

5 minutes' walk

A premier shopping destination featuring over 400 retailers, upscale dining, and entertainment options.

The Star Gold Coast

8 minutes' walk

An iconic entertainment complex offering a casino, fine dining, and regular live shows for an exciting night out.

Gold Coast Convention and Exhibition Centre

10 minutes' walk

A major events venue hosting exhibitions, conventions, and concerts, conveniently located near the hotel.

Broadbeach

5 minutes' walk

A stunning beach known for its golden sands and surf, perfect for a day of sunbathing or enjoying water activities.

Go Ballooning

10 minutes' walk

Hot air balloon rides offering breathtaking views of the Gold Coast; book early for the best experience.

Miami Beach

12 minutes' drive

A quieter beach ideal for relaxation, with opportunities for swimming and picnicking in a serene environment.

Pizzey Park Skate Park

10 minutes' drive

A popular spot for thrill-seekers; features ramps for skateboarding and BMX biking. Equipment rentals are available.

Hideaway Kitchen and Bar

2 minutes' walk

A casual eatery serving contemporary Australian cuisine with fresh, local ingredients and a relaxing atmosphere.

The Beach Hotel

3 minutes' walk

A vibrant venue with ocean views serving fresh seafood and hearty pub fare. Perfect for casual dining and drinks.

Brio Emporium

3 minutes' walk

A delightful café known for its specialty coffee and homemade pastries in a cozy ambiance.

Dracula's Cabaret Gold Coast

4 minutes' walk

A unique dining experience with an exciting cabaret show, suitable for couples and families alike.

19 Karen Contemporary Artspace

10 minutes' walk

Showcasing contemporary art exhibitions, this gallery is a cultural gem featuring local and international artists.

Getting around

City Centre

Mermaid Beach15 min · 4000 ft

Airports

Gold Coast, QLD (OOL)28 min · 11.5 mi

Brisbane, QLD (BNE)139 min · 57.3 mi

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Property information and rules

Check-in

from 14:00-17:00

Check-out

from 08:00-10:00

Guest Parking

Private parking is possible on site for free.

Internet

is available in for free.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are not allowed.

Number of rooms:

Former name

BreakFree Neptune

Questions of the users

About Neptune Resort

Is it allowed to smoke on the balcony?

12 March 2024

Smoking is permitted on the balcony as long as the door to the apartment is closed.

Are there two-bedroom apartments with large double beds in both rooms?

25 February 2024

There's a two-bedroom apartment available with one large bed in one room, and the second room can have two singles pushed together to create a large king bed.

Do the units have a washing machine and dryer, and are there lifts in the building?

18 April 2024

All units come equipped with both a washing machine and dryer, and the building is accessible via three lifts.

Is it possible to reserve a room now and pay later?

7 January 2025

A one-night deposit is required to secure reservations, and this deposit can often be refunded depending on the cancellation policy associated with the booking.

Do all two-bedroom apartments come with two bathrooms?

30 May 2024

Unfortunately, only the two-bedroom Penthouse features two bathrooms. The standard two-bedroom apartments do not.

Are oven and stove top facilities available in the apartments?

20 June 2024

Yes, all apartments include convection ovens and stove tops for guest use.

Is parking available, and what is the height clearance?

21 February 2024

Undercover parking is available for guests, with a height clearance of 2.1 meters.

Are bath towels provided, and can additional clean towels be requested during the stay?

17 July 2024

Two clean bath towels are provided upon arrival, and guests can request more at the reception office as needed during their stay.

Can a large double bed be arranged in the second bedroom of a two-bedroom apartment instead of singles?

22 March 2025

Yes, a large double bed can be organized in the second bedroom prior to arrival.

What is the noise policy for guests wishing to book for a group?

14 April 2024

There are by-laws regarding noise and access times that must be followed at all times, ensuring a respectful environment for all guests.

Are there options to split beds in a room for different sleeping arrangements?

29 March 2024

Yes, arrangements can be made to split beds into singles, but this must be requested in advance as not all apartments can accommodate it.

How can extra guests be accommodated in a two-bedroom unit that is designed for four?

11 August 2024

If five guests are inputted in the booking search, the extra charge for a fifth guest will be calculated automatically. A fold-out rollaway bed will be set up in the lounge room.

What security deposit is required during the booking process?

23 September 2024

A security deposit of $200 is required for all apartments, while a $500 bond is needed for the penthouse.